Privacy Policy

Who processes your data

This website belongs to RAKETA Avto & Bike Rental, a bike and car rental company in Phuket. Contact: 24 Bandon-Cherngtalay Rd, Choeng Thale, Thalang District, Phuket 83110; +66 6 3969 2066 (WhatsApp, Telegram).

What data we receive

• When you book: your name, phone number, rental dates and, if you ask for delivery, the address and map point.
• When you sign in with Google: your name, email address and Google account identifier. We never receive your Google password.
• Technical data: the language you chose, a session identifier and the referral code of the link you came from.

Why we need it

• To place and fulfil your order: reserve the vehicle, calculate delivery and contact you about the handover.
• To show your orders in your account.
• To credit the referral reward to the person who invited you.

Who we share it with

Order details are sent to the booking system and the payment provider — an order cannot be created or paid for without that. You enter card details on the payment provider’s page: we neither see nor store them.

The delivery address is sent to Google Maps to calculate the distance. We do not sell your data or share it for advertising.

Cookies and browser storage

The site uses only necessary cookies: your sign-in session and a guest identifier that lets you see your orders without an account. Your language, the vehicle you picked and the referral code (for 30 days) are kept in browser storage. The map and Google sign-in work under Google’s own terms.

Consent to data processing

By placing an order or signing in with Google you agree to the processing of this data for the purposes above. You can withdraw consent by writing to us.

Retention and deletion

We keep data for as long as it is needed to fulfil orders and for bookkeeping. To delete your account and its data, or to get a copy, message us on WhatsApp or Telegram — we reply within 30 days.